FAQ's

Q. What does Choiselle mean?
A.  Choiselle (pronounced Shwa-zelle) stems from a name of a town in St. Lucia. The country of which has inspired this brand.

Q. What is the meaning of organic?
A.  Organic means it is derived from agriculturally raw materials that are not grown from synthetic fertilizers, pesticides, growth hormones, radiation, or antibiotics.

Q. Why aren't your products 100% organic?
A.  We would love to make our products 100% organic but unfortunately there are still some ingredients that are just not available.

Q. Does Choiselle believe in animal testing?
A. No, we do not test any of our products on animals nor do we use ingredients that are tested on animals.

Q. Where can I find more of your products?
A. Currently you can only find our products on choiselle.com. As we continue to grow, we will make available other locations which offer our product.

Q. Does Choiselle do wholesale?
A. To inquire about becoming a wholesaler with us please contact us at wholesale@choiselle.com

Q.  What is your return policy?
A.  Our formulas are bottled to order and therefore made specially just for you.  As such, we unfortunately cannot take returns or exchanges on our products. Please unpack and inspect your package as soon as possible after delivery. Damage MUST be reported to Choiselle within 48 hours of delivery. Please retain all packing materials and damaged products for return of damaged merchandise. We will arrange for replacement of damaged product as soon as possible after damage is reported and verified.
 
Please Note: Because our products are entirely handmade in small batches to ensure freshness, purity and our high standard of quality, there may be some minor variations in appearance/texture/scent from one batch to another. This is typical of products made of natural ingredients and should be expected.